Thanks to everyone who participated in our 2010-2011 Technology Assessment Survey. The information collected through this survey will help us plan for a revamp of our knowledge services in 2011. Below we have distilled some key findings from the survey. You can find the full report (DOC) on our website.
CMS Use
- The vast majority of RAs use a CMS of some kind (83%). In addition to Syscom (the Forum’s KM System CMS), there were multiple regionals using Neulogic/Stellar Financial (3), and YourMembership (3). Note that these number reflect the answers of the 29 regionals who responded to the survey. There are additional regionals using some of these services.
- About a quarter of RAs have been using their current system for under a year, while another quarter have been engaged for 5 years or more. Twenty per cent of respondents did not know exactly how long they had been using their current CMS.
- More than half of responding RAs were able to license and install their system for under $25,000, with 36% doing so for under $10,000. Again, 20% of respondents were not sure of the actual price. Similarly, 52% are able to maintain their systems for under $5,000/year. Continue reading
