10 Questions or Less is a feature here on the Forum’s Forum in which we get to know regional association staff members a little better—their work, what drives them, and more. This week, Lindsey Greenberg, Program and Information Manager at the Gateway Center for Giving in St. Louis, Missouri. If you would like to suggest someone for a profile through 10 Questions or Less, contact Dan Brady.
The Forum network has been a godsend! One of my first projects at the Center was to create a Common Grant Application for Missouri. Being new to this job (and to the field) the staffs from the other regional associations were amazingly helpful with this project (as well as so many others). They have spent countless hours on the phone with me walking me through best practices and what did and did not work for them when it came to CGAs. Additionally, I am responsible for researching most of the member requests that come in and the Forum network has been so responsive to every request I have sent their way.
You recently oversaw the redesign of the Gateway Center for Giving’s website? It looks great. What was that process like?
Thank you! We really appreciate the positive feedback. Once we actually committed to redoing the website the process was not as awful as we expected it to be. We worked with a local developer who seemed to really understand the unique needs of our organization. Being relatively new to my position with the Center also helped because I wasn’t “wedded” to any part of our website. I was able to come in with a fresh set of eyes and really evaluate what we needed from the site. The website management is so user friendly and has allowed it to become more of a living website rather than a static one which is what we were ultimately going for.
I’ve noticed that you engage with the Forum network via their Facebook Pages and Groups. How do you use social media in your work?
The Center has made huge strides in social media in the past 9 months. While we have always had a Facebook page this is the first time we are really using it to reach out to the community to share news. I think we jumped from about 45 friends to over 150 in just a few months! When we launched our new website we also launched a new blog which we are particularly excited about. We are trying to get nonprofits and grantmakers to contribute to the blog and grow the philanthropy conversation in our community. We are trying to expand beyond just “formally” communicating with our members and Facebook and our blog are helping us to do that.
Is there anything you’re working on now that is particularly exciting?
As I mentioned above, the creation of a Common Grant Application is a huge project for the Center right now. We are about nine months into the project and are hoping to roll out the application this summer which is very exciting. The feedback thus far from grantmakers and grantees alike has been mostly positive throughout the test phase which has helped give us the push to keep moving forward with this project. Our new website is also an area of excitement as we are constantly tinkering with it and trying to find ways to drive our members and the community to our site. We recently released a new report about Intermediaries in the St. Louis region that has garnered a lot of interest and excitement. We are working on the “phase 2” of that project to help our grantmakers better understand the role of intermediaries in the region and how to effectively support them.
What’s one thing you do in your position that the Forum network can help with?
The Forum already helps me so much! The staffs at all of the regional associations are so responsive whenever I pose a question.
Outside of work, what are you passionate about?
I am getting married later this year so wedding and honeymoon planning take up quite a bit of my free time these days! Being relatively new to St. Louis I love to explore what my new city has to offer and my fiancé and I are always exploring new restaurants and parts of town.
Anything else we should know?
Thank you to everyone for being so welcoming and helpful! I hope that I can be of service to all of you as I grow in this field.
Resources contributed by Lindsey (Member Login Required)